Description
Tell me about a time when a member of your team did not meet performance expectations. How did you address and manage this situation?
1. Leadership : Gauging your ability to lead and manage underperforming team members towards improvement.
2. Problem Solving : Assessing how you diagnose performance issues and take steps to resolve them.
3. Communication : Evaluating your competency in expressing concerns and providing constructive feedback.
4. Conflict Resolution : Understanding how you handle potential conflicts that may arise from addressing underperformance.
1. Team Management : Determining if you can manage team dynamics and help struggling team members.
2. Responsiveness to Issues : Judging how quickly and effectively you respond to underperformance issues.
3. Feedback Delivery : Finding out if you can deliver feedback in a way that is receptive and leads to improvement.
4. Mentoring Ability : Checking if you display qualities of a mentor by guiding team members towards better performance.
1. Detail Specific Actions : Talk about the exact steps you took in managing the underperformance situation.
2. Mention the Outcome : Highlight what resulted from your management; whether the team member improved and how it affected the team's overall performance.
3. Reflect on Learning : Discuss what you learned from the experience and how it has shaped your leadership or management style.