Description
Could you describe a situation where you had to address a performance issue with someone you were directly responsible for managing?
1. Performance Management : Evaluating an individual’s work performance and providing constructive feedback.
2. Communication : Relaying concerns and expectations clearly to the direct report.
3. Leadership : Stepping up to address issues and guide a team member back on track.
4. Problem Solving : Identifying the root of the performance issue and developing a plan to remedy it.
1. Assessing Leadership Ability : Understanding how you take charge of difficult situations regarding team management.
2. Evaluating Conflict Resolution Skills : Gauging your approach to handling and resolving conflicts that arise from performance issues.
3. Understanding Team Development : Learning about your strategies for developing and improving team member performance.
4. Analyzing Communication Style : Determining your effectiveness in communicating expectations and feedback to subordinates.
1. Reflect on Experience : Think of a specific instance where you effectively addressed a performance issue, highlighting your approach and resolution.
2. Focus on Process : Explain the steps you took to identify the problem, communicate with the team member, and the action plan implemented.
3. Discuss Outcome : Share the results of your intervention, especially if the performance improved and how you followed up.