1492. Describe a time when you had to deliver challenging advice to a business or product partner

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Description

Interviewer

Can you tell me about an instance where you had to offer difficult advice to a business or product partner? How did you approach the situation, and what was the outcome?

Skill Assessed
  • 1. Communication : The ability to convey difficult messages in a clear, tactful, and effective manner.

  • 2. Interpersonal Skills : The capacity to maintain a professional relationship despite potential disagreements or delivering unwelcome advice.

  • 3. Judgment : The capability to assess when and how to deliver challenging advice to support the business's best interests.

  • 4. Emotional Intelligence : The awareness to understand one's own emotions and those of the business partner to navigate the conversation delicately.

Purpose
  • 1. Assessing Conflict Management : Evaluating your ability to handle conflicts that may arise from giving challenging advice.

  • 2. Understanding Decision-making Skills : Gauging how you make difficult decisions, particularly when it comes to communicating adverse information.

  • 3. Evaluating Relationship Management : Assessing your capability to manage professional relationships during tough discussions.

  • 4. Testing Professionalism : Observing if you can maintain professionalism and respect while navigating difficult conversations.


Hints
  • 1. Provide context : Begin with setting the stage for why the advice was necessary, emphasizing the business context.

  • 2. Explain your approach : Share the strategies you used to ensure the message was received as intended.

  • 3. Reflect on the outcome : Discuss the result of the advice and what you learned from the experience.

Tags
Topics: 
Communication
Conflict Resolution
Roles: 
Principal Corporate Counsel
Companies: 
Microsoft
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