Description
Our role requires a substantial amount of interaction with customers. Can you describe your comfort level and experiences when it comes to talking with people?
1. Interpersonal Skills : Assesses candidate's ability to interact effectively with others.
2. Communication : Evaluates the ability to communicate clearly and effectively with a diverse group of people.
3. Customer Service : Determines the aptitude for providing excellent service to customers and creating a welcoming environment.
4. Enthusiasm : Gauges the level of enthusiasm in engaging with others, which is crucial for a greeter role.
1. Cultural Fit : Ensures the candidate aligns with the company's value of customer engagement and warmth.
2. Job Fit : Confirms if the candidate enjoys the primary task of the role which is to interact with people regularly.
3. Customer Experience : Understanding if the applicant can contribute positively to the customers' experience.
4. Resilience : Tests if the candidate can maintain a positive demeanor even in challenging situations.
1. Reflect on past experiences : Share relevant previous experiences where you've had to talk to people, especially in a work context.
2. Demonstrate enthusiasm : Your tone and body language while answering can reflect your genuine interest in engaging with people.
3. Incorporate customer service : Discuss how your interaction with people contributed to customer satisfaction in any past roles you've had.