2599. How did you handle opposition from business units?

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Interviewer

Can you describe a time when you faced opposition from business units and what steps you took to address it?

Skill Assessed
  • 1. Conflict resolution : Demonstrating the ability to resolve disagreements and find common ground amongst opposing perspectives within a business setting.

  • 2. Influence and negotiation : Displaying the capacity to persuade and negotiate terms or decisions for the benefit of all parties involved.

  • 3. Stakeholder management : Showing the aptitude to manage different stakeholders' expectations and maintain constructive working relationships.

  • 4. Strategic thinking : Illustrating the capability to think ahead, plan long-term solutions, and anticipate the impact of opposition on company objectives.

Purpose
  • 1. Assessing problem-solving abilities : Evaluating your approach to solving complex issues arising from stakeholder disagreements.

  • 2. Evaluating communication skills : Determining how well you can communicate with a variety of stakeholders and articulate your points effectively.

  • 3. Understanding your relationship-building capability : Gauging your ability to maintain and build relationships despite conflicts of interest.

  • 4. Judging resilience and adaptability : Observing your resilience in the face of opposition and how you adapt strategies to navigate challenges.


Hints
  • 1. Recall a specific instance : Provide a clear example of a specific situation where you successfully managed opposition, detailing the strategies you used.

  • 2. Focus on the process : Outline the steps you took to understand the opposition, your approach to resolving it, and the outcome of your actions.

  • 3. Highlight soft skills : Emphasize the communication, negotiation, and relationship-building skills you employed to manage the conflict.

Tags
Topics: 
Conflict Resolution
Communication
Roles: 
Legal Counsel
Companies: 
IBM
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