Description
Can you tell me about a time when you had to present a differing opinion to a co-worker or someone in an upper management position? How did you approach the situation?
1. Communication : Ability to articulate thoughts and viewpoints effectively while respecting others’ perspectives.
2. Diplomacy : Skill in handling situations without causing conflict or arousing hostility.
3. Confidence : Being self-assured in presenting one's own ideas even when they differ from the group consensus or authority's views.
4. Emotional Intelligence : Understanding and managing one's own emotions and influencing the emotions of others in the process of express different opinions.
1. Assess Conflict Resolution Ability : Evaluates your aptitude for addressing disagreements or conflicts constructively.
2. Evaluate Respect for Hierarchy : Judges how you manage to uphold respect while challenging ideas from upper management.
3. Determine Team Collaboration : Determines your capability to collaborate with team members, integrating diverse perspectives.
4. Test Influencing Skills : Measures your capacity to influence others, especially in situations requiring change or innovation.
1. Focus on the approach : Concentrate on how you communicate your differing opinion rather than just what the opinion was.
2. Frame the context : Provide background on the situation that required you to express a different opinion to add depth to your response.
3. Highlight the outcome : Discuss the results of the conversation, especially if your approach led to a positive outcome or learning experience.