4137. How do you give and receive feedback?

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Interviewer

Can you share your experiences of giving and receiving feedback? How do you approach these situations to ensure a positive outcome?

Skill Assessed
  • 1. Communication : Demonstrates your ability to convey information effectively and to listen and comprehend feedback from others.

  • 2. Emotional Intelligence : Shows your understanding of your own emotions and those of others when exchanging feedback.

  • 3. Receptiveness : Indicates your openness to receiving constructive criticism and your flexibility to utilize it for personal growth.

  • 4. Diplomacy : Reflects your capacity to manage delivering feedback tactfully, without causing offense.

Purpose
  • 1. Assessing Interpersonal Skills : Evaluates your ability to interact effectively within a team and maintain professional relationships.

  • 2. Understanding Conflict Management : Determines how you handle potential conflict arising from feedback sessions.

  • 3. Gauging Self-Awareness : Gives insight into your recognition of your strengths and areas for development.

  • 4. Evaluating Professional Development : Looks at how you use feedback to advance your skills and competencies in the workplace.


Hints
  • 1. Structure your response : Consider using a framework like Situation-Action-Result to articulate clear examples of giving and receiving feedback.

  • 2. Balance Positivity and Growth : Include examples where you offered constructive feedback that led to positive changes, and also times when you received feedback that helped you improve.

  • 3. Show Emotional Intelligence : Discuss your ability to manage emotions during these interactions and the importance of empathy.

Tags
Topics: 
Communication
Conflict Resolution
Roles: 
Executive Assistant
Companies: 
McKinsey & Company
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