Description
Describe a time when you had to manage an under-performing team member. How did you handle the situation and what was the outcome?
1. Leadership : Evaluates your ability to lead and motivate team members, even when they are not meeting expectations.
2. Problem Solving : Assesses your capability to identify the root causes of underperformance and to develop effective solutions.
3. Communication : Determines how adept you are at having difficult conversations and providing constructive feedback.
4. Conflict Resolution : Looks at your proficiency in dealing with interpersonal conflicts within a team setting.
1. Assessment of Management Skills : To understand how you manage and elevate team members who are struggling.
2. Team Dynamics Understanding : To gauge your understanding of the impact of individual performance on team success.
3. Adaptability : To assess your ability to adapt your management style to different individuals' needs.
4. Outcome Focused Approach : To see if you focus on outcomes and can drive the under-performing member towards improved results.
1. Focus on a specific instance : Detail a particular situation where you had to address underperformance, the actions you took, and the results of those actions.
2. Explain your thought process : Articulate the steps you took to understand the problem and how you decided upon your course of action.
3. Highlight the result : Emphasize the outcome of the situation, especially if it showcases a positive turn-around in the team member's performance.