1402. How do you resolve disagreements in the workplace?

Medium
Tags
Hints

Description

Interviewer

Tell me about a time when you had a disagreement with someone who was convinced they were correct. How did you handle the situation and work towards a resolution?

Skill Assessed
  • 1. Conflict resolution : Demonstrates the ability to navigate disagreements and find a constructive path forward.

  • 2. Communication : Shows effective exchange of ideas and information to resolve disputes.

  • 3. Persuasion and influence : Illustrates the capacity to sway opinions or encourage consideration of alternative perspectives.

  • 4. Emotional intelligence : Reflects the understanding of others' emotions and perspectives to facilitate resolution.

Purpose
  • 1. Assessing interpersonal skills : Determines your ability to interact positively and effectively with team members and stakeholders.

  • 2. Evaluating problem-solving abilities : Judges your capacity to approach conflicts as problems to be solved collaboratively.

  • 3. Understanding team dynamics : Gauges your fit within a team and ability to maintain a harmonious work environment.

  • 4. Identifying leadership potential : Reveals tendencies to lead through conflict towards constructive outcomes.


Hints
  • 1. Reflect on specific examples : Draw from your real-life situations where you successfully handled a similar disagreement.

  • 2. Describe the resolution process : Explain the steps you took to understand the other party's perspective and how you reached a consensus or compromise.

  • 3. Articulate your thought process : Share your considerations and how you evaluated different potential solutions during the disagreement.

Tags
Topics: 
Communication
Conflict Resolution
Roles: 
Program Manager
Product Manager
Admin Assistant
Security Researcher
Data Scientist
Software Engineer
Technical Consultant
Companies: 
Microsoft
Speak or type your answer here: