3871. How good are you with communication skills

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Description

Interviewer

Tell me about a time when your communication skills positively impacted your work.

Skill Assessed
  • 1. Verbal communication : Ability to convey information effectively through spoken language.

  • 2. Active listening : The practice of attentively listening and engaging with the speaker.

  • 3. Non-verbal communication : Utilizing body language and other non-verbal cues properly to enhance communication.

  • 4. Clarity and conciseness : Being able to express thoughts clearly and succinctly.

Purpose
  • 1. Assessing interpersonal skills : Understanding how well you relate to and communicate with others.

  • 2. Evaluating problem resolution : Gauging your ability to use communication to resolve conflicts or issues.

  • 3. Determining team fit : Determining how effectively you would communicate with team members.

  • 4. Understanding customer interaction : Gauging your capability to handle communication with customers effectively.


Hints
  • 1. Focus on outcomes : When you answer, make sure to focus on the results that your communication skills achieved.

  • 2. Discuss interaction scenarios : Detail specific instances where your communication made a difference in a professional setting.

  • 3. Demonstrate adaptability : Showcase instances where you adapted your communication style to fit the audience or situation.

Tags
Topics: 
Communication
Culture Fit
Roles: 
Support Specialist
Customer Service Representative
Companies: 
Walmart
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