3747. How have you helped someone in need?

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Interviewer

Can you tell me about a time when you went out of your way to help someone who was in need?

Skill Assessed
  • 1. Empathy : Evaluates the candidate's ability to understand and share the feelings of another, crucial for personal shopper and stocker roles to cater to customer needs.

  • 2. Problem Solving : Assesses your problem-solving skills by understanding how you approach situations where someone requires assistance.

  • 3. Communication : Determines your ability to communicate effectively, especially when dealing with people who might be distressed or in difficult situations.

  • 4. Initiative : Measures your willingness to take action and go above and beyond your regular duties to help someone.

Purpose
  • 1. Understanding of Customer Service : Gauges your dedication to customer service, essential for roles involving direct interactions with customers.

  • 2. Assessment of Compassion : Determines your capacity for compassion in work settings, reflecting on your interpersonal skills.

  • 3. Teamwork Evaluation : Looks at how you function as part of a team when one of your colleagues needs help, which is important in collaborative roles.

  • 4. Work Ethic Indicator : Checks for examples of your work ethic and integrity, especially in situations that require extra effort.


Hints
  • 1. Reflect on experiences with direct impact : Think of times when your help directly benefited someone else, particularly focusing on instances within a work environment.

  • 2. Include the outcome of your help : Remember to tell the interviewer what happened as a result of your assistance and what you learned from it.

  • 3. Mention your approach to unexpected challenges : Demonstrate your problem-solving skills by explaining how you dealt with any unforeseen complications while helping.

Tags
Topics: 
Work Ethic
Problem Solving
Roles: 
Associate
Personal Shopper
Stocker
Companies: 
Walmart
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