666. How would you deal with a colleague who’s underperforming?

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Description

Interviewer

Could you tell me about a time when you had to work with a colleague who was not meeting performance expectations, and how you handled that situation?

Skill Assessed
  • 1. Interpersonal skills : Demonstrate the ability to navigate delicate situations with colleagues effectively.

  • 2. Problem-solving : Show your approach to identifying issues and developing constructive solutions.

  • 3. Leadership : Even as an intern, the ability to show leadership qualities in a team environment can be important.

  • 4. Empathy : Exhibit your ability to understand and share the feelings of your colleague, which is crucial in addressing performance issues with sensitivity.

Purpose
  • 1. Team dynamics : Assess your ability to contribute positively to team dynamics even in challenging situations.

  • 2. Conflict resolution : Understand your method for resolving differences while maintaining professional relationships.

  • 3. Accountability : Evaluate how you address accountability, for both yourself and others, within a team setting.

  • 4. Communication : Gauge your communication skills and how you convey issues and solutions to team members effectively.


Hints
  • 1. Focus on the approach : Discuss the steps you took to understand the situation before jumping to conclusions or actions.

  • 2. Highlight collaboration : Emphasize any collaborative efforts you made, such as seeking guidance, helping the colleague, or involving others if necessary.

  • 3. Reflect on the outcome : Don't forget to talk about the results of your actions and what you learned from the experience.

Tags
Topics: 
Teamwork
Conflict Resolution
Roles: 
Intern
Product Management Intern
Companies: 
Amazon
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