3762. How would you handle a patient who is resistant to getting vaccines?

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Description

Interviewer

Can you describe an instance where you had to handle a patient who was resistant to getting vaccines and how did you manage that situation?

Skill Assessed
  • 1. Communication : The question assesses your ability to clearly and effectively communicate the importance and benefits of vaccines to patients.

  • 2. Empathy : This skill is important to connect with patients and understand their concerns about vaccinations, which can aid in their decision-making process.

  • 3. Problem Solving : You need to showcase your ability to address the concern with solutions and alternatives that could persuade the patient to consider vaccination.

  • 4. Patient Education : Demonstrates your capability to educate patients about their health, preventative measures, and the role of vaccines in healthcare.

Purpose
  • 1. Assessing Professionalism : The interviewer wants to understand how you maintain a professional demeanor in the face of resistance, potentially under stressful conditions.

  • 2. Understanding of Patient Autonomy : This measures your respect for patient choices and your approach to informed consent.

  • 3. Judgement and Decision-Making : The question evaluates your decision-making abilities when encountering patients who have beliefs that may not align with public health recommendations.

  • 4. Conflict Resolution : It gauges your ability to handle conflict with patients and work towards a resolution that supports their health and wellbeing.


Hints
  • 1. Reflect on Empathy : Consider talking about how you empathize with patients' concerns while still providing them with evidence-based information.

  • 2. Discuss Education Techniques : Explain methods you use for patient education to ensure they have all the necessary information to make an informed decision.

  • 3. Exhibit Patience and Professionalism : Showcase how you maintain a calm and professional approach, even when faced with vaccine hesitancy.

Tags
Topics: 
Communication
Conflict Resolution
Roles: 
Floater Pharmacist
Companies: 
Walmart
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