3420. How would you tackle a book of accounts with no training?

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Description

Interviewer

Imagine we bring you into our team, hand you a book of accounts, but provide you with no training whatsoever. How would you approach this situation?

Skill Assessed
  • 1. Problem-solving : The ability to assess a situation and determine the best way to resolve it, especially in unfamiliar circumstances.

  • 2. Initiative : Shows the capacity to take charge of a situation without waiting for directions or guidance from others.

  • 3. Learning agility : Indicates how quickly you can learn on the job and apply new information effectively when formal training isn't provided.

  • 4. Resourcefulness : Demonstrates the capability to efficiently utilise available resources or find new solutions when faced with a challenge.

Purpose
  • 1. Assessing adaptability : To evaluate how you adapt to new challenges and environments, particularly when you have to be self-sufficient.

  • 2. Understanding approach to learning : To understand your process for learning new information and applying it especially in situations where you must self-teach.

  • 3. Evaluating problem-solving skills : To assess your ability to solve problems, especially those outside of your immediate expertise.

  • 4. Judging self-management : To judge how well you manage yourself and your tasks without direction from others.


Hints
  • 1. Discuss past experiences : If you've been in similar situations before, describe how you navigated them to show your resilience and adaptability.

  • 2. Talk about learning strategies : Outline how you would break down the accounts and any strategies you would use to understand them quickly, such as identifying key concepts or finding patterns.

  • 3. Mention resources you would use : Specify any tools, resources, or methods you would leverage to comprehend and manage the accounts effectively, like networking with colleagues, online research, etc.

Tags
Topics: 
Problem Solving
Adaptability
Roles: 
Territory Account Executive
Companies: 
Salesforce
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