Description
Tell me about a time when you had to deliver feedback to a team member who performed poorly on a task. How did you handle the situation?
1. Constructive feedback : The ability to give feedback that is both truthful and useful, helping the receiver to improve without feeling demoralized.
2. Emotional intelligence : The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
3. Leadership : The ability to guide team members effectively, foster a productive work environment, and ensure that tasks are completed to a high standard.
4. Conflict resolution : The skill of addressing disagreements in a healthy and constructive way, leading to a resolution that is agreeable to all parties involved.
1. Assessing leadership qualities : Evaluating your ability to lead by example, especially during challenging situations that require difficult conversations.
2. Understanding people management skills : Determining your capability to manage and support your subordinates' professional development.
3. Evaluating problem-solving approach : Identifying how you approach and resolve workplace conflicts and issues.
4. Testing communication skills : Seeing if you can communicate effectively, particularly when delivering negative feedback.
1. Focus on being constructive : Highlight how you address issues with solutions and support rather than just critiquing.
2. Mention your approach : Explain your thought process and the steps you take to ensure the message is received positively.
3. Discuss the outcome : Share how the situation was resolved and what the team member learned from the experience.