3924. Share an example of influencing without authority

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Interviewer

Can you share a time when you successfully influenced a decision or action despite not having formal authority over the situation or the people involved?

Skill Assessed
  • 1. Persuasion : The ability to convince others to consider your viewpoint or follow your lead without having direct control over them.

  • 2. Relationship Building : The capacity to form and maintain strong, positive connections that can be leveraged to gain support and cooperation.

  • 3. Emotional Intelligence : The understanding and management of your own and others' emotions to communicate effectively and handle interpersonal relationships judiciously and empathetically.

  • 4. Strategic Thinking : The capability to conceive and implement plans that align with long-term objectives and to sway stakeholders by presenting well-thought-out proposals.

Purpose
  • 1. Leadership Ability : Evaluating your capability to lead and inspire others, even when you do not have formal authority, reflecting your leadership potential.

  • 2. Influence over Authority : Assessing your understanding of the difference between influence and authority and your preference for using the former to accomplish objectives.

  • 3. Cross-Functional Collaboration : Understanding your aptitude for working effectively with people across various departments or teams, often necessary in managerial roles.

  • 4. Conflict Resolution : Determining your approach to managing disagreements or resistance in a way that brings about a positive outcome without resorting to authority.


Hints
  • 1. Relate past experiences : Reflect on scenarios where you've motivated colleagues, led a project, or driven change without a formal title, particularly focusing on your approach and techniques used.

  • 2. Discuss stakeholder engagement : Explain how you've identified and engaged relevant stakeholders to garner support and build consensus for your initiatives or ideas.

  • 3. Highlight interpersonal skills : Emphasize the soft skills you employed, such as active listening, empathy, negotiation, and the ability to read and respond to social cues.

Tags
Topics: 
Leadership
Communication
Roles: 
Manager II
Companies: 
Walmart
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