4324. Tell me about a mistake you had made at a previous job and how you handled it

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Interviewer

Can you discuss a mistake you made in a past role and explain how you addressed it?

Skill Assessed
  • 1. Accountability : Demonstrates the ability to take ownership of one’s actions and their consequences.

  • 2. Problem solving : Shows proficiency in identifying solutions and corrective measures when things don’t go as planned.

  • 3. Learning agility : Illustrates the capacity to learn from experience and apply knowledge to improve.

  • 4. Resilience : Reflects the capability to recover from setbacks and adapt to challenging situations.

Purpose
  • 1. Evaluating past behavior : Assesses your past behavior as an indicator of future performance and judgment.

  • 2. Understanding problem-solving abilities : Determines your capability to resolve challenges effectively.

  • 3. Identifying learning and growth : Looks at your potential for personal and professional growth through learning from errors.

  • 4. Assessing emotional intelligence : Measures your self-awareness and control in recognizing and managing emotions following a mistake.


Hints
  • 1. Reflect on a real scenario : Choose a genuine instance where the mistake was significant enough to discuss but not so critical that it could raise major concerns about your ability to perform the job effectively.

  • 2. Emphasize the resolution : Focus on how you corrected the mistake and what steps you took to mitigate its impact or prevent similar issues in the future.

  • 3. Highlight personal growth : Discuss what you learned from the experience and how it contributed to your professional development.

Tags
Topics: 
Problem Solving
Work Ethic
Roles: 
Barista
Companies: 
Starbucks
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