723. Tell me about a time when you were unable to meet a commitment

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Interviewer

Can you discuss a situation in which you found yourself unable to fulfill a commitment you had made?

Skill Assessed
  • 1. Accountability : This question evaluates your ability to take responsibility for your actions and decisions.

  • 2. Problem-solving : It assesses your capability to address issues that prevent you from meeting commitments.

  • 3. Time management : The question helps to understand how you prioritize and manage your time when faced with multiple responsibilities.

  • 4. Communication : It addresses your ability to communicate effectively with stakeholders regarding any potential delays or failures.

Purpose
  • 1. Resilience : The interviewer wants to see your ability to bounce back and recover from setbacks.

  • 2. Integrity : The question aims to judge your honesty and integrity when reporting failures.

  • 3. Learning potential : This provides insight into your capacity to learn from past mistakes and take corrective actions in the future.

  • 4. Impact assessment : To understand how you gauge the impact of not meeting commitments and take steps to mitigate consequences.


Hints
  • 1. Discuss contributory factors : You should talk about the circumstances or challenges that led to the situation.

  • 2. Highlight corrective actions : Mention what actions you took to address the situation and make things right.

  • 3. Reflect on what you learned : Show that you have reflected on the experience and have gleaned insights that improve your future performance.

Tags
Topics: 
Work Ethic
Communication
Roles: 
Product Manager, Technical, MBA
Customer Success Manager (CSM)
Companies: 
Amazon
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