Description
Describe a situation where you had a difference of opinion with a supervisor or someone in a leadership position within your workplace. How did you handle that disagreement, and what was the outcome?
1. Conflict resolution : This question assesses your ability to handle conflicts with diplomacy and professionalism, especially when the conflict is with someone in a position of authority.
2. Communication : It evaluates your capacity for clear and effective communication, including how well you can express disagreements or alternative views.
3. Emotional intelligence : The question gauges your emotional intelligence in understanding and managing your emotions during disagreements, as well as being aware of the emotions of others.
4. Problem-solving : This addresses your ability to constructively address and resolve disagreements, potentially providing innovative solutions or compromises.
1. Understanding of hierarchy : The question aims to see if you recognize and respect the leadership structure within an organization, even when in dissent.
2. Assessment of adaptability : Through your response, the interviewer wants to ascertain your ability to adapt to differing views and still work effectively.
3. Insight into values : Your response can provide insight into your own values, integrity, and whether you can disagree without being disagreeable or insubordinate.
4. Judgment analysis : The interviewer is looking to evaluate your judgment in challenging a leader's opinions or decisions and your approach to these sensitive situations.
1. Focus on resolution : Highlight the constructive steps you took to address the disagreement and how you worked towards a resolution.
2. Leadership perspective : Discussing your understanding of the leader's position and demonstrating respect for their role, even when disagreeing, is important.
3. Impact on work environment : Mention any positive outcomes that your disagreement and subsequent discussion had on the work environment or the project.