3297. What could you have done better on a deal you won?

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Interviewer

Reflect on a successful deal you have closed in the past. Can you share an instance where despite winning the deal, a former manager suggested areas for improvement? What specifically did they mention, and how have you since integrated that feedback into your sales approach?

Skill Assessed
  • 1. Self-Analysis : Assesses one's own performance honestly to recognize areas for improvement.

  • 2. Receptiveness to Feedback : Openness to receive and incorporate constructive criticism from superiors or peers.

  • 3. Continuous Learning : Shows a commitment to personal growth and refining sales strategies over time.

  • 4. Reflective Thinking : Ability to thoughtfully consider past actions in a professional context to determine better strategies for the future.

Purpose
  • 1. Understanding of Growth Mindset : Evaluates if you see every situation as a chance to grow, even successful outcomes.

  • 2. Insight into Performance Management : Assesses how you handle feedback and whether you're capable of self-improvement.

  • 3. Sales Strategy Evaluation : Gauges the depth of your sales skills by examining how you refine your sales tactics even after a win.

  • 4. Evaluating Professional Maturity : Measures your maturity in acknowledging and learning from criticism without defensiveness.


Hints
  • 1. Reflect on the feedback theme : Consider the nature of the feedback - was it about negotiation tactics, relationship building, time management, or perhaps pipeline acceleration?

  • 2. Discuss the action taken : Explain how you took the advice to heart and the specific changes you made in future deals as a result.

  • 3. Connect to improved outcomes : Link any subsequent improvements in your sales process or outcomes to the feedback and the changes you implemented.

Tags
Topics: 
Work Ethic
Problem Solving
Roles: 
SMB Account Executive
Companies: 
Salesforce
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