Description
Can you talk about a time when you didn't see eye to eye with a colleague, and how you resolved the disagreement?
1. Conflict resolution : The interviewer wants to assess your ability to handle conflicts in a professional and constructive manner.
2. Communication : Demonstrates your ability to communicate effectively, especially under challenging circumstances.
3. Empathy : Shows your capacity to understand and respect other perspectives, even when they differ from your own.
4. Teamwork : Indicates your willingness to work collaboratively with others and maintain a cooperative team environment.
1. Assess behavior in difficult situations : This question helps the interviewer evaluate how you approach and manage disagreements, which are inevitable in any workplace.
2. Understand problem-solving skills : The interviewer is interested in your methodology for diffusing tension and finding resolutions.
3. Gauge emotional intelligence : Observing your emotional response and maturity when dealing with differences.
4. Evaluate interpersonal skills : Determines your ability to maintain professionalism and civility with colleagues, even when there is a conflict.
1. Reflect on the resolution : Focus on how the disagreement was resolved and what the outcome was, highlighting your problem-solving abilities.
2. Discuss learnings : Mention what you learned from the experience and how it has improved your professional relationships or perspective.
3. Keep a positive tone : Keep the narrative positive, avoiding negativity about the colleague or the situation, to show respect and maturity.