1140. Describe a situation where you had to make a decision in which you disagreed with your boss

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Interviewer

Could you describe a time when you found yourself in a position where you had to make a decision that was at odds with your supervisor's perspective?

Skill Assessed
  • 1. Conflict Resolution : This question assesses your ability to handle disagreements professionally and constructively.

  • 2. Judgment : Evaluates your decision-making skills when faced with tough choices.

  • 3. Communication : Determines your ability to communicate your perspective and reasoning effectively to a superior.

  • 4. Professionalism : Assesses your capability to maintain a professional demeanor in the face of disagreement.

Purpose
  • 1. Understanding of Hierarchical Navigation : Ensures you know how to navigate the hierarchical structure in a workplace, especially when in disagreement.

  • 2. Assessment of Conviction : Determines the strength of your convictions and your willingness to stand up for what you believe to be the correct course of action.

  • 3. Evaluation of Interpersonal Skills : Judges how you handle confrontational scenarios while maintaining work relationships.

  • 4. Insight into Values and Integrity : Provides insight into your values and integrity, particularly in challenging situations that require choosing between divergent viewpoints.


Hints
  • 1. Reflect on the result : Talk about the outcome and how your decision impacted the team and the task at hand.

  • 2. Emphasize learning : Mention any lessons learned from the experience that improved your professional development.

  • 3. Focus on the approach : Describe how you approached the disagreement and worked towards a solution, showcasing negotiation and diplomatic skills.

Tags
Topics: 
Conflict Resolution
Communication
Roles: 
WFH Customer Service
Specialist
Technical Expert
Retail Sales Associate
Trainer
Companies: 
Apple
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