4295. Describe a time you saw someone doing the wrong thing and how you helped them

Hard
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Description

Interviewer

Can you recount a situation where you noticed an individual engaging in incorrect behavior and outline the steps you took to assist them?

Skill Assessed
  • 1. Integrity : Demonstrating the ability to maintain ethical standards by addressing wrong actions.

  • 2. Interpersonal Skills : Ability to approach and interact with colleagues to correct behavior without causing conflict.

  • 3. Problem-Solving : The aptitude to identify issues and contribute to resolving them in a constructive manner.

  • 4. Judgment : Employing sound decision making when determining if, when, and how to intervene in a situation.

Purpose
  • 1. Assessing Ethical Compass : Understanding your sense of right and wrong and your willingness to address unethical behavior.

  • 2. Evaluating Interpersonal Dynamics : Gauging how you handle delicate situations that involve your colleagues.

  • 3. Understanding Problem-Resolution Approach : Exploring your methods in addressing and rectifying workplace issues.

  • 4. Judging Professional Maturity : Observing your maturity in navigating workplace dynamics and upholding company values.


Hints
  • 1. Reflect on Context : Think about the specifics of the event, including the setting and the stakes involved.

  • 2. Focus on Your Actions : Outline the steps you personally took to address the wrong doing, emphasizing the positive outcome.

  • 3. Consider Learning Outcome : Discuss what you learned from the experience and how it may have impacted your future actions.

Tags
Topics: 
Teamwork
Problem Solving
Roles: 
Cashier/Barista
Companies: 
Starbucks
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