Description
Could you tell me about a time when you had a disagreement with a co-worker and how you resolved it?
1. Conflict resolution : The ability to handle and defuse conflicts in the workplace professionally.
2. Interpersonal communication : Effectively communicating with others to reach a resolution.
3. Empathy : Understanding and sharing the feelings of others involved in the conflict.
4. Teamwork : Working collaboratively with others despite differences to maintain a functioning work environment.
1. Understanding conflict management : Assesses your ability to handle disputes and indicates how you interact within a team setting during conflict.
2. Evaluating teamwork dynamics : Gauges your capability to work as part of a team, even under challenging circumstances.
3. Assessing communication skills : Determines how effectively you communicate with others to solve problems.
4. Judging maturity and professionalism : Reveals your level of maturity and professionalism when dealing with uncomfortable situations.
1. Focus on the resolution : Emphasize the steps taken to resolve the conflict and the outcome, rather than the conflict itself.
2. Highlight collaboration : Discuss how you worked with the co-worker or a team to find a common ground or a compromise.
3. Describe your thought process : Explain the reasoning behind your approach to solving the conflict and what considerations you had in mind.