4386. Explain a mistake you made and what you did to fix it

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Interviewer

Can you share a time when you realized you had made a mistake and describe the steps you took to correct it?

Skill Assessed
  • 1. Problem-Solving : Shows your ability to identify errors and implement solutions.

  • 2. Accountability : This question assesses your ability to take ownership of your mistakes and learn from them.

  • 3. Adaptability : Demonstrates how flexible you are in dealing with setbacks and unexpected challenges.

  • 4. Resilience : Indicates your persistence to overcome difficulties and your determination to ensure that the same mistake isn't repeated.

Purpose
  • 1. Assessing honesty and integrity : Ensures candidates are willing to acknowledge their own faults and shortcomings.

  • 2. Evaluating problem resolution skills : Examines how candidates approach fixing issues they are responsible for.

  • 3. Understanding learning ability : Looks at whether candidates are capable of learning from their mistakes to improve future performance.

  • 4. Judging character and maturity : Helps determine a candidate's level of maturity and their professional development when handling difficult situations.


Hints
  • 1. Reflect on a genuine mistake : Think of a real situation where your actions led to an error, preferably one with a positive resolution.

  • 2. Outline your response steps : Be clear about what actions you took once you discovered the mistake.

  • 3. Connect to the role : Explain how this experience has prepared you to prevent or better handle similar situations in the role you are applying for.

Tags
Topics: 
Problem Solving
Adaptability
Roles: 
Shift Supervisor
Companies: 
Starbucks
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