3064. Explain a technical term to a group of non-technical stakeholders

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Description

Interviewer

Can you describe an instance where you had to explain a complex technical concept to stakeholders who do not have a technical background? How did you ensure they understood it?

Skill Assessed
  • 1. Simplification : The ability to break down complex technical concepts into simple terms that non-technical stakeholders can understand.

  • 2. Communication : Effectively conveying information in a clear and concise manner to ensure understanding among all parties.

  • 3. Empathy : Understanding the perspective of non-technical stakeholders and addressing their potential questions or confusions.

  • 4. Patience : Taking the time to go through the concept as many times as necessary until the stakeholders understand, without showing frustration or impatience.

Purpose
  • 1. Evaluating teaching skills : Determining whether you can teach or explain technical concepts effectively.

  • 2. Assessing audience awareness : Understanding if you can tailor your communication to match the audience's level of expertise.

  • 3. Demonstrating problem-solving : Showing how you break down complex issues and present them in an actionable manner.

  • 4. Revealing interpersonal skills : Highlighting your ability to interact with a diverse group of stakeholders in a respectful and effective way.


Hints
  • 1. Use analogies : Compare the technical term to something familiar to the audience to create a bridge to understanding.

  • 2. Avoid jargon : Keep your language simple and free of technical jargon that could confuse non-technical listeners.

  • 3. Engage the audience : Ask the stakeholders questions to ensure they are following and to encourage interaction.

Tags
Topics: 
Communication
Technical Skills
Roles: 
Technical Program Manager
Companies: 
Intel
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