1518. How do you engage with difficult personalities?

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Interviewer

Can you walk me through a time when you had to engage or collaborate with someone who had a particularly challenging personality? How did you handle the interaction?

Skill Assessed
  • 1. Conflict Resolution : Demonstrates the ability to navigate and resolve interpersonal conflicts in a professional setting.

  • 2. Interpersonal Skills : Shows an understanding of how to interact effectively with a variety of personality types.

  • 3. Emotional Intelligence : Reflects on the capacity to be aware of, control, and express one's emotions, and handle interpersonal relationships judiciously and empathetically.

  • 4. Adaptability : Indicates the ability to adjust one's approach to working with different individuals to achieve team objectives.

Purpose
  • 1. Team Integration : Assesses your ability to work efficiently within diverse teams.

  • 2. Coping Strategy : Evaluates your strategies for dealing with stress and maintaining a professional demeanor in challenging situations.

  • 3. Communication Proficiency : Examines your skills in maintaining clear and effective communication even in difficult situations.

  • 4. Personality Assessment : Gauges your temperament and ability to maintain composure when faced with difficult colleagues or stakeholders.


Hints
  • 1. Reflect on past experiences : Think of real situations you've been in where you managed to work productively with difficult individuals.

  • 2. Focus on resolution : Concentrate on the steps you took to overcome challenges and reach a positive outcome.

  • 3. Show empathy and understanding : Discuss how you tried to understand the perspectives of the difficult person and found common ground or a mutually beneficial resolution.

Tags
Topics: 
Conflict Resolution
Communication
Roles: 
Software Engineer Intern
Program Manager
Intern
Companies: 
Microsoft
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