3362. How do you handle people that disagree with you?

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Description

Interviewer

Can you provide an example of a time when you had to work with someone who didn’t see eye to eye with you on a project or decision? How did you manage the situation and move forward?

Skill Assessed
  • 1. Conflict Resolution : This question assesses your ability to navigate and resolve disagreements in a professional setting.

  • 2. Communication : Effective communication is crucial to understand differing viewpoints and to articulate your own perspective clearly.

  • 3. Empathy : Showing empathy helps to acknowledge and consider the other person's perspective, which is important in resolving conflicts.

  • 4. Problem Solving : Identifies your ability to find a practical and acceptable solution when facing disagreements.

Purpose
  • 1. Assessing Emotional Intelligence : The question aims to gauge your capacity for understanding and managing your own emotions, as well as the emotions of others in a challenging situation.

  • 2. Evaluating Team Dynamics : Understanding how you interact with colleagues, especially when opinions clash, offers insight into your team collaboration skills.

  • 3. Understanding Approach to Diversity of Thought : The question touches on your respect for diverse opinions and how you incorporate them into team decision-making.

  • 4. Judging Conflict Management Style : Evaluates your ability to manage and resolve conflicts effectively without escalating the situation.


Hints
  • 1. Describe a concrete scenario : Share a specific example where you successfully dealt with a disagreement, which shows your approach in action.

  • 2. Highlight positive outcomes : Focus on how the disagreement led to a positive result or learning experience, hence showing the value of addressing conflicts constructively.

  • 3. Demonstrate active listening : Emphasize your ability to listen and understand the other person’s point of view before responding or drawing conclusions.

Tags
Topics: 
Communication
Conflict Resolution
Roles: 
Senior Account Executive
Companies: 
Salesforce
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