2977. How would you deal with a client or project manager with an impossible request?

Hard
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Description

Interviewer

Imagine you are working on a project and you receive a request from a client or a project manager that seems unachievable given the current constraints. Tell me about your approach to addressing and resolving this situation.

Skill Assessed
  • 1. Problem-solving : This skill involves identifying solutions when faced with challenges.

  • 2. Communication : This refers to the ability to effectively convey information and negotiate alternative solutions.

  • 3. Conflict resolution : This entails resolving disagreements in a constructive manner.

  • 4. Stress management : The ability to remain calm and effective under pressure when handling demanding requests.

Purpose
  • 1. Evaluating adaptability : To determine how you handle unexpected and difficult demands.

  • 2. Assessing problem-solving abilities : To gauge your capability in finding workable solutions when faced with seemingly impossible challenges.

  • 3. Understanding communication strategies : To learn about how you communicate with stakeholders in high-stress situations.

  • 4. Analyzing conflict management : To observe your skills in managing and negotiating conflicts that arise from challenging requests.


Hints
  • 1. Demonstrate empathy : Show that you understand the client's or manager's perspective and needs before proposing solutions.

  • 2. Be strategic : Explain the importance of setting realistic expectations and how you would negotiate or manage them.

  • 3. Highlight teamwork : Discuss how you would collaborate with your team to address the request or find an alternative solution.

Tags
Topics: 
Problem Solving
Communication
Roles: 
Intern
Software Engineer
Companies: 
Intel
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