Description
Describe a time when you had to manage an employee who was not performing to the expected standards. How did you handle the situation?
1. Leadership : Demonstrates the ability to guide and motivate individuals towards improvement and achieving team objectives.
2. Problem Solving : Shows proficiency in identifying the root causes of performance issues and developing actionable solutions.
3. Communication : Highlights the importance of conveying feedback effectively and maintaining open dialogue with team members.
4. Conflict Resolution : Reflects the capability to manage and resolve disputes or disagreements in the workplace amicably.
1. Understanding Management Style : Assesses your approach to performance management and how you motivate and support your team members.
2. Team Dynamics : Evaluates how you balance individual performance with overall team harmony and productivity.
3. Employee Development : Looks at your commitment to the professional growth of your employees, even in challenging situations.
4. Results Orientation : Examines your ability to achieve desired business outcomes despite obstacles such as low performance.
1. Focus on specific strategies : Talk about the concrete steps you take, such as setting clear expectations, providing resources, or implementing performance improvement plans.
2. Emphasize follow-up : Make it clear that you consistently review the employee's progress post-intervention.
3. Highlight empathy and understanding : Portray how you consider the employee's perspective and needs while addressing performance issues.