3318. How would you handle a refusal from an AE to meet?

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Description

Interviewer

Describe a situation where you needed to meet with an Account Executive (AE) and they refused. How did you handle this refusal?

Skill Assessed
  • 1. Problem Solving : The ability to find solutions when facing obstacles in professional scenarios.

  • 2. Persistence : Showing determination and the willingness to keep trying despite a refusal.

  • 3. Negotiation : Using negotiation tactics to convince the AE to meet.

  • 4. Communication : Effectively conveying your request and understanding the AE's perspective.

Purpose
  • 1. Conflict Resolution : Assessing your approach to resolving disagreements or refusals professionally.

  • 2. Resourcefulness : Evaluating your ability to handle situations creatively and use available resources to achieve objectives.

  • 3. Influencing Skills : Determining your capacity to influence others' decisions and actions.

  • 4. Adaptability : Testing your flexibility in adjusting to unexpected responses and your ability to pursue alternate strategies.


Hints
  • 1. Tailor your approach : Consider explaining how you would adapt your communication style to address the concerns or objections of the AE.

  • 2. Emphasize persistence : You might mention how you would persistently but respectfully follow up to secure a meeting.

  • 3. Showcase your interpersonal skills : Demonstrate your adeptness at building relationships to turn the situation around.

Tags
Topics: 
Problem Solving
Communication
Roles: 
Business Development Representative
Companies: 
Salesforce
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