Description
If you noticed that an employee was late three times consecutively, what steps would you take to address the issue?
1. Conflict Resolution : Assesses your ability to handle situations where an employee's actions are not in line with company policies.
2. Leadership : Evaluates your skills in leading by example, setting expectations, and holding team members accountable.
3. Communication : Measures your ability to communicate concerns clearly and effectively to understand and resolve any underlying issues.
4. Problem Solving : Tests your capability to identify the root causes of punctuality issues and develop appropriate strategies to mitigate them.
1. Understanding of Policies : Determines if you're aware of the company's attendance and punctuality policies.
2. Team Management : Assesses your ability to manage the team dynamics and ensure that one person’s tardiness does not affect the overall team's performance.
3. Empathy and Support : Evaluates your willingness to understand an employee's situation and provide support if necessary, while still upholding company standards.
4. Consistency and Fairness : Looks at your ability to apply policies consistently and fairly among all employees.
1. Consider discussing a step-by-step approach : Detail the specific actions you would take to address the employee's tardiness, from initial conversations to potential disciplinary actions if necessary.
2. Mention the importance of understanding the reasons behind the behavior : Indicate that you would try to understand if there are legitimate reasons for the tardiness and whether the employee needs any support.
3. Highlight the balance between empathy and accountability : Talk about how you would balance being supportive yet holding the employee accountable to the rules and expectations of the workplace.