3831. Tell me about a time when something didn't go according to plan at work and how you responded to it

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Interviewer

Can you describe a situation where your work plans didn't unfold as expected, and explain how you addressed the issue?

Skill Assessed
  • 1. Problem Solving : Shows your ability to identify issues and find effective solutions quickly.

  • 2. Adaptability : Indicates how you can manage changes and adapt to new situations while maintaining productivity.

  • 3. Resilience : Demonstrates your capacity to recover from setbacks and continue working towards goals.

  • 4. Leadership : Assesses your capability to guide the team through unexpected challenges and take charge of the situation.

Purpose
  • 1. Assessing Crisis Management : Evaluates your competence in managing unexpected issues effectively.

  • 2. Evaluating Decision Making : Looks at your judgment and decision-making skills under pressure.

  • 3. Understanding Work Approach : Provides insight into your methodological approach to work and problem-solving.

  • 4. Judging Team Leadership : Determines your ability to lead and support your team during unplanned circumstances.


Hints
  • 1. Situation Selection : Choose a situation that clearly shows your problem-solving and leadership skills in action, making sure it highlights how you effectively handled the unforeseen event.

  • 2. Include Positive Outcomes : Ensure your response outlines any positive outcomes or learnings that arose from how you dealt with the situation.

  • 3. Illustrate Thought Process : Walk the interviewer through your thought process during the event to show your logical and strategic thinking.

Tags
Topics: 
Problem Solving
Leadership
Roles: 
Shift Leader
Lead Success Manager
Companies: 
Walmart
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