1389. Tell me about a time you dealt with stakeholders who disagreed

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Interviewer

Can you discuss an instance when you faced disagreement among stakeholders and how you managed the situation?

Skill Assessed
  • 1. Conflict resolution : The ability to navigate and resolve disagreements in a professional manner.

  • 2. Stakeholder management : The capacity to effectively manage and address the concerns and interests of various stakeholders.

  • 3. Communication : The capability to clearly and effectively communicate with all involved parties to understand differing perspectives and to work towards a mutual solution.

  • 4. Problem-solving : The aptitude to identify the root of the disagreement and to devise a resolution that serves the project and stakeholders well.

Purpose
  • 1. Assessing interpersonal skills : Understanding if you have the ability to maintain professional relationships despite challenges.

  • 2. Evaluating conflict resolution : Judging your capability to resolve differences and to keep the project on track.

  • 3. Understanding of team dynamics : Gauging your grasp of how team members can influence the outcome of projects and how to manage their input.

  • 4. Checking problem-solving methodology : Determining if you have a structured approach to solving complex issues, which often arise from stakeholder disagreements.


Hints
  • 1. Reflect on a specific scenario : Pick a particular situation you’ve dealt with, preferably one with clear outcomes or learning points.

  • 2. Explain your thought process : Show your reasoning behind the actions you took to manage the situation.

  • 3. Highlight collaboration : Emphasize how you encouraged teamwork and understanding among stakeholders to find a common ground.

Tags
Topics: 
Conflict Resolution
Communication
Roles: 
Recruiter
Community Research Manager
UX Researcher
Data Scientist
Companies: 
Microsoft
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