2279. Tell me about a time you disagreed with a manager's decision

Hard
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Description

Interviewer

Can you describe an instance where you disagreed with a decision made by your manager and how you handled that disagreement?

Skill Assessed
  • 1. Conflict Resolution : Assesses your ability to handle disagreements professionally and constructively without escalating conflict.

  • 2. Communication : Evaluates how effectively you can express your thoughts and concerns in a difficult conversation.

  • 3. Critical Thinking : Determines your capacity for understanding the situation at hand and providing logical reasoning behind your perspective.

  • 4. Professionalism : Checks your ability to maintain a professional demeanor when challenged with differing opinions, especially with superiors.

Purpose
  • 1. Understanding reactions to authority : This question aims to understand how you react to situations where you must challenge or question authority figures while remaining respectful.

  • 2. Assessing problem-solving abilities : It investigates your capability to propose solutions or alternatives when disagreeing with a decision rather than just opposing it.

  • 3. Gauging emotional intelligence : It is important to gauge your emotional intelligence in handling potentially tense interactions without letting emotions take control.

  • 4. Identifying candidates' values : The response may reveal the candidate's core values and whether they align with those of the organization, such as integrity and teamwork.


Hints
  • 1. Reflect on a real situation : Think of a genuine scenario where you've had a professional disagreement and how you've addressed it by focusing on the issue rather than personal differences.

  • 2. Highlight positive outcomes : Focus on the resolution and any positive outcomes that came from the disagreement, even if the original decision stood.

  • 3. Discuss learning experiences : Mention what you learned from the experience and how it helped you grow professionally.

Tags
Topics: 
Conflict Resolution
Communication
Roles: 
Sales Associate/Cashier
Crew Member
Companies: 
McDonald's
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