Description
Can you recall a situation where you and your superior did not see eye to eye? I'd like to know more about the disagreement and the approach you took to resolve it.
1. Conflict resolution : Demonstrates your ability to handle and resolve conflicts professionally.
2. Communication : Shows your ability to effectively communicate your viewpoint and listen to others.
3. Professionalism : Reflects your respect for hierarchy and your professionalism in the workplace.
4. Relationship management : Indicates your capability to maintain positive working relationships despite disagreements.
1. Assessing emotional intelligence : Determines your ability to understand and manage your own emotions and those of others.
2. Understanding conflict management style : Reveals how you approach and manage disagreements or conflicts in a professional setting.
3. Evaluating respect for authority : Checks whether you can express dissent respectfully and constructively while acknowledging the organizational hierarchy.
4. Judging interpersonal skills : Assesses your capacity to negotiate and collaborate with others, especially when there's a difference in opinion.
1. Focus on resolution : Concentrate on how you actively sought to resolve the disagreement rather than on the conflict itself.
2. Highlight learning : Mention what you learned from the experience and how it improved your professional development.
3. Show empathy : Demonstrate your ability to understand and respect the superior's perspective, even if you disagreed.