3223. Walk me through one of your closed-won deals

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Description

Interviewer

Could you walk me through a specific sale that you closed successfully, detailing the steps you took from the initial contact to closing the deal?

Skill Assessed
  • 1. Sales Cycle Understanding : The ability to articulate the steps taken throughout the sales process, demonstrating a clear understanding of the sales cycle.

  • 2. Problem-Solving : The capacity to identify and solve customer's problems effectively, showing how you tailored solutions to customer needs.

  • 3. Customer Relationship Management : Illustrating skills in building and maintaining strong relationships with clients that lead to successful sales.

  • 4. Achieving Targets : Demonstration of capability and technique to meet or exceed sales targets through specific examples.

Purpose
  • 1. Experience Verification : To confirm your experience in managing a full sales process and successfully closing deals.

  • 2. Skill Demonstration : To evaluate your practical application of sales-related skills in real-world scenarios.

  • 3. Problem-Solving Insight : To get an insight into your ability to overcome challenges and objections during a sale.

  • 4. Result Orientation : To assess your drive for achieving results and how this has been reflected in past sales performance.


Hints
  • 1. Structure your response : Present the situation, task, action, and result clearly to convey the full story of your sale effectively.

  • 2. Highlight relationship-building : Share how you established rapport and trust with the client, a crucial aspect of closing deals.

  • 3. Discuss the follow-up : Explain any post-sale processes you employed to ensure customer satisfaction and maintain the relationship.

Tags
Topics: 
Problem Solving
Communication
Roles: 
Account Manager
Companies: 
Salesforce
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