4381. Tell me about a time you led an underperforming team to be successful

Hard
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Description

Interviewer

Can you share an experience where you successfully transformed an underperforming team into a high-functioning one?

Skill Assessed
  • 1. Leadership : The ability to guide and inspire a team towards improved performance and success.

  • 2. Problem-solving : Demonstrates the ability to identify issues within a team and constructively address them.

  • 3. Adaptability : Shows readiness to implement change and adapt strategies for the betterment of the team's performance.

  • 4. Communication : The capacity to clearly convey expectations, feedback, and motivate team members effectively.

Purpose
  • 1. Assessment of Leadership Style : To understand your leadership approach and how it achieves results.

  • 2. Problem-solving capabilities : To evaluate your skills in identifying and resolving team issues.

  • 3. Team development : To discern your methods for developing skillsets and building team cohesion.

  • 4. Performance turnaround : To gauge your ability to turn around a situation from underperformance to success.


Hints
  • 1. Define the situation : Begin your response by setting the context and explaining the team's initial state.

  • 2. Detail the actions : Describe specific strategies and actions you took to improve the team's performance.

  • 3. Share the outcome : Conclude with the results of your actions, including quantifiable improvements if possible.

Tags
Topics: 
Leadership
Problem Solving
Roles: 
Store Manager
Companies: 
Starbucks
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