4382. Tell me about a time you motivated an employee to improve performance

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Interviewer

Could you share an instance when you were able to successfully encourage an employee to enhance their work performance?

Skill Assessed
  • 1. Leadership : This question assesses ability to lead, inspire, and drive employees to improve.

  • 2. Motivation Techniques : It probes the methods you employ to motivate team members.

  • 3. Problem-Solving : Requires showing how you identify performance issues and devise solutions.

  • 4. Emotional Intelligence : Evaluates understanding of human behavior and how to manage interpersonal relationships judiciously and empathetically.

Purpose
  • 1. Evaluating Leadership : Determines your capability to guide employees towards better performance.

  • 2. Understanding Management Style : Gauges your unique approach to managing and supporting your team.

  • 3. Assessment of Interpersonal Skills : Considers your ability to connect with employees individually to motivate improvement.

  • 4. Identifying Problem-Solving Approach : How you analyze and address performance challenges.


Hints
  • 1. Reflect on a specific situation : Choose a specific instance where your intervention led to a tangible improvement in an employee's performance.

  • 2. Discuss the approach and outcome : Explain the steps you took to motivate the employee and the positive results that followed.

  • 3. Highlight personal interactions : Emphasize the personalized interaction you had with the employee and how understanding their motivations played a role.

Tags
Topics: 
Leadership
Problem Solving
Roles: 
Store Manager
Team Leader
Companies: 
Starbucks
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