4207. Tell me about a time when you had a disagreement with your colleague

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Interviewer

Could you share an experience where you faced a disagreement with a team member and how you handled the situation?

Skill Assessed
  • 1. Conflict Resolution : Evaluates your ability to manage and resolve interpersonal conflicts in a professional setting.

  • 2. Communication : Assesses your communication skills in articulating issues and concerns constructively.

  • 3. Emotional Intelligence : Looks at your awareness of your own emotions and those of others to navigate disagreements tactfully.

  • 4. Teamwork : Examines how you prioritize the team’s cohesion and work collaboratively to overcome disputes.

Purpose
  • 1. Understanding of Team Dynamics : Determines your insight into the complexities of team interactions and your role within them.

  • 2. Assessment of Problem-Solving Approach : Gauges your approach to problem-solving, particularly in resolving human conflicts.

  • 3. Ability to Maintain Professionalism : Checks your capability to maintain a professional demeanor during disagreements.

  • 4. Resilience and Adaptability : Measures your resilience and adaptability in challenging and evolving social settings at work.


Hints
  • 1. Focus on Resolution : Emphasize the steps you took towards resolving the disagreement rather than the conflict itself.

  • 2. Acknowledge Growth : Discuss what you learned from the experience and how it led to personal or professional growth.

  • 3. Highlight Positive Outcome : If applicable, illustrate the positive outcome or compromise that resulted from the disagreement.

Tags
Topics: 
Conflict Resolution
Communication
Roles: 
Security Automation Engineer
Cashier
Director
Barista
Shift Supervisor
Program Manager
Cashier/Barista
Companies: 
Starbucks
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