4249. Tell us about a time when you disagreed with your line manager

Hard
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Description

Interviewer

Can you share an instance from your professional experience when you had a disagreement with your line manager, and how you handled that situation?

Skill Assessed
  • 1. Conflict Resolution : Assesses ability to handle disagreements in a professional manner.

  • 2. Communication : Evaluates effective communication skills, especially in challenging situations.

  • 3. Emotional Intelligence : Determines ability to remain level-headed and not take differing opinions personally.

  • 4. Professionalism : Looks at the capacity to maintain a professional demeanor during conflicts.

Purpose
  • 1. Understanding of Dynamics : Gauges understanding of hierarchical dynamics and respect for authority while maintaining one's own viewpoint.

  • 2. Problem-Solving : Examines approach to problem-solving in a conflict or disagreement.

  • 3. Team Collaboration : Checks candidate’s ability to collaborate with others, including superiors, to resolve conflicts.

  • 4. Adaptability : Observes flexibility in adapting to management decisions after a disagreement is settled.


Hints
  • 1. Provide a balanced perspective : Share how you voiced your concerns while showing respect for your manager's position.

  • 2. Focus on the resolution : Highlight the strategies you used to resolve the disagreement and the outcome.

  • 3. Explain your rationale : Ensure you clearly articulate the reasons behind your disagreement, demonstrating your critical thinking.

Tags
Topics: 
Conflict Resolution
Communication
Roles: 
Supervisor
Companies: 
Starbucks
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