3328. Tell me about a time when you had to convince a stakeholder of something they didn't want to do

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Description

Interviewer

Describe an instance where you successfully persuaded a stakeholder to take an action or make a decision that was initially against their wishes. Can you walk me through your approach and the outcome?

Skill Assessed
  • 1. Persuasion : Shows your ability to influence others and effectively argue your case for a particular strategy, action, or decision.

  • 2. Stakeholder Management : Demonstrates how well you understand key individuals in your projects and how you handle their expectations and concerns.

  • 3. Communication : Illustrates your capability to clearly and effectively communicate ideas and negotiate to reach a mutually beneficial outcome.

  • 4. Strategic Thinking : Reflects your ability to align your persuasion efforts with the broader goals or interests of the company or project.

Purpose
  • 1. Evaluating Influential Ability : Interviewers are interested in how you are able to impact the decisions of others, particularly those in a position of authority.

  • 2. Understanding of Stakeholder Dynamics : To see if you have a clear grasp of stakeholder influence and how to navigate varied interests.

  • 3. Assessing Communication Skills : To determine your ability to articulate arguments and engage in meaningful dialogue with others.

  • 4. Judging Professional Maturity : Ascertains your capability to handle sensitive situations with diplomacy and professional maturity.


Hints
  • 1. Highlight the Research : Emphasize the background work and understanding of your stakeholder's position and concerns that led to your strategy.

  • 2. Discuss the Strategy : Talk about the persuasive techniques or negotiation strategies you employed, showing your thought process and adaptability.

  • 3. Reflect on the Outcome : Evaluate the results of your actions, the consequences for the stakeholder relationship, and what you learned from the experience.

Tags
Topics: 
Communication
Leadership
Roles: 
Field Marketing Manager
Financial Analyst
Companies: 
Salesforce
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