Starbucks Interview Questions (2024)

4161. How do you deal with pressure or stressful situations?

4163. How can you make the customer's day?

4165. How do you handle difficult situations?

4170. How would you handle a customer complaint about the taste of their coffee?

4171. What would you do if the store is really busy, but you need to take the trash out?

4173. What's an obstacle you overcame?

4176. Can you describe a project you worked on and how you managed it?

4187. Describe a time where you faced difficulty in any setting

4190. How would you handle a difficult HR situation?

4200. How would you connect with customers?

4206. Name a time where you had to use a strength of a relationship with a coworker to solve an issue

4209. Give an example when you led a cross-functional team through a delayed project

4229. Give me an example of when you went above and beyond for a customer

4231. How do you approach customers when they order something out of the ordinary?

4237. Can you give an example of how you have been proactive?

4238. Can you tell me about a time when you had to be flexible?

4245. How would you tell the customer we ran out of a product or ingredient?

4247. Can you give an example of a time when you solved a problem?

4259. Describe a situation where you had to adapt to a change in procedures or policies

4263. How do you create an overall experience for your guests?

4264. Tell us about a time when you had too many responsibilities to accomplish in your day, how did you manage your tasks?

4268. Why do we build test automation instead of hiring multiple manual testers?

4270. Tell me about a time when you...

4274. How would you handle multiple customers at once?

4276. Describe a situation where you used quantitative or qualitative data to solve a problem

4282. What's a challenge you faced at your old job and how did you handle it?

4284. What would you do if...

4290. Describe how you manage priorities between projects

4293. How would you act if you forgot to specify milk type on a cup and the customer was returning the order?

4294. Describe a time when you were down in sales and how you corrected the issue

4295. Describe a time you saw someone doing the wrong thing and how you helped them

4296. How do you deal with customer complaints?

4311. What is a time you've demonstrated resilience?

4313. How would you handle an incorrectly made drink for a frustrated guest?

4320. How did you overcome a challenging situation before?

4321. How would you handle a retail scenario?

4324. Tell me about a mistake you had made at a previous job and how you handled it

4328. How would you deal with team members being absent during busy operating hours?

4329. What would you do if a customer tasted the drink you made, but you can tell they didn’t like it?

4332. How would you fix an incorrect order?

4333. Name a time when you saw a need for change and the steps you took to make that change

4340. How would you approach an issue with a customer who says their drink is wrong

4342. Can you give examples of how you have used your management skills in your previous experience?

4350. How would you respond if a customer asks for an item that is not in the store?

4352. What was something new you added to a previous workplace?

4355. How will you execute it?

4357. What is one thing you find difficult?

4365. If you saw a partner struggling during a shift what would you do

4368. How would you handle a customer request for a different beverage?

4370. How do you deal with spinning plates when working on multiple projects with tight deadlines?